Support — Paperlift
Last updated: October 1, 2026
What is Paperlift?
Paperlift is a simple flying game for iPhone: keep the plane aloft, earn Paper, unlock folds, and chase better runs. There are no accounts and no in-app purchases in this shipped version.
Optional:
- Rewarded ads you choose: Continue flying (revive) and Double Paper
- Soft ads: a banner on the death / results card, and an occasional interstitial after Fly again (not mid-flight; not on the title or Main Menu)
- Game Center for scores and achievements with Apple
Bundle ID: com.alanschaaf.Thermal
Developer: Alan Schaaf
Contact
Email: alanmschaaf@gmail.com
Please include:
- Device model and iOS version
- What you were doing when the issue happened
- Screenshots if useful
Typical response: when Alan can get to it (indie solo). No phone support.
Report an ad problem
Ads are served by Google AdMob (rewarded Continue flying / Double Paper, death-card banner, and Fly-again interstitial).
- On the ad itself, open Google’s AdChoices / Why this ad control to hide or report the ad.
- You can also use Apple’s Report a Problem.
- Or email alanmschaaf@gmail.com with subject
Paperlift ad issue and what you saw (placement if known: Continue flying, Double Paper, death banner, or Fly again).
Privacy, tracking, and settings
- Full privacy policy: https://zfh7ntnnyd-dev.github.io/paperlift-legal/privacy.html
- App Tracking (ATT): iOS Settings → Privacy & Security → Tracking. Paperlift asks on the first death / results card, not on launch. System Allow Apps to Request to Track must be on for the in-app prompt to appear.
- Ad privacy choices (UMP): In regions where required, open Privacy inside the app (under Folds / Store) and use Ad privacy choices when shown.
- Game Center: iOS Settings → Game Center (sign in/out); you can play without it.
- Daily sky reminder: iOS Settings → Notifications → Paperlift.
Common questions
Do I need an account? No.
Are there purchases? Not in this shipped version.
Why did I see an ad?
- Rewarded: only if you tapped Continue flying or Double Paper.
- Soft ads: a banner can appear on the death / results card; an interstitial can appear after some Fly again taps.
Where is my progress saved? On your device (scores, Paper, folds, streak, achievements). Game Center data, if used, is with Apple.
How do I open Privacy in the app? Title → Store / Folds → Privacy at the bottom.